LEGAL NOTICE

Business Information

Trade name: Wilto

Business type: Independently operated online retail business

Business location: Bengaluru, Karnataka, India

Customer contact: contact@wilto.shop

Wilto operates an ecommerce store providing pet-related products to customers in supported markets.

Ecommerce Platform

The Wilto store is powered by Shopify and may use independent third-party services for payment processing, fulfillment, logistics, analytics, communications, and other operational functions.

International Fulfillment

Products sold by Wilto may be stored, processed, or shipped from fulfillment facilities located outside India and outside the customer's country.

The displayed Wilto business location should not be interpreted as the physical origin of every product or shipment.

Customers should consult the Shipping Policy for additional information.

Product Information

Wilto makes reasonable efforts to provide accurate product descriptions and information.

Minor variations may occur because of manufacturing processes, product updates, photography, lighting, screen settings, or similar factors.

Material errors brought to our attention will be reviewed and corrected where appropriate.

Intellectual Property

Wilto's original brand elements, written content, logos, graphics, and other original materials may be protected by applicable intellectual-property laws.

Third-party trademarks, product names, and intellectual property belong to their respective owners.

Nothing displayed on the store should be interpreted as transferring ownership of intellectual property to website visitors or customers.

External Services and Links

The store may contain links to or integrations with third-party services.

Wilto does not control every external website or independent service and is not responsible for the content or privacy practices of independent third-party websites.

Consumer Protection

Nothing on this website, including this Legal Notice, our Terms of Service, Refund & Return Policy, or Shipping Policy, is intended to remove consumer rights that cannot legally be excluded or restricted.

Updates

This Legal Notice may be updated as Wilto's operations, service providers, markets, or legal requirements change.

Contact

For legal, customer-service, privacy, or business inquiries:

Wilto
Bengaluru, Karnataka, India
contact@wilto.shop

IMPORTANT STOREFRONT RETURN NOTICE

The following short notice should also be visible on relevant product/cart areas so customers can understand the return rule before purchasing:

Returns: We do not generally accept change-of-mind returns for correctly supplied, non-defective products. Damaged, defective, or incorrect items may qualify for a replacement when reported within 15 days of delivery. Contact contact@wilto.shop before returning any product.

IMPORTANT STOREFRONT SHIPPING NOTICE

For internationally fulfilled products, display:

International Shipping: Orders may be fulfilled from international locations. Delivery times vary by product and destination. Customs duties, tariffs, taxes, or other import charges may apply unless checkout expressly states that they are included.